You have 14 days from the date of delivery to lodge and return your online order. All items must be in original condition and packaging with all tags and hygiene stickers attached. Garments must not be worn or washed and Cooke Swim reserves the right to deny a refund or exchange if items display any signs of wear.
Follow the step by step instructions here to complete your return or exchange. Once your return request has been initiated, you will be sent an email with instructions on how to return your items.
Please note that shipping of returns is at the expense of the customer. If available, please re-use original packaging.
Full Priced Items are available for refund, exchange or 110% store credit. This includes orders made using the welcome discount.
Sale Items are not eligible for refund or exchange. We offer 100% store credit only on sale items provided they are returned in their original condition and packaging with tags attached. This includes styles marked as 'sale’ on product pages or discounted during a flash/promotional sale with a code or automatic discount.
Final Sale Items are not eligible for a store credit, refund or exchange.
Complete your return here
Need help? Please reach out to orders@cookeswim.com
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